Fragmented content
Documents in shares, email and business apps without unified metadata and entitlement.
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CONTENT & DOCUMENT · ECM / DMS
A controlled enterprise life for every digital document.
Keep case documents easy to find, accessible to the right people and connected to business processes. As an IBM FileNet partner, we have delivered and supported enterprise document management systems since 2004.
Enterprise Content Management solutions since 2004
Digitisation, document composition, workflow, integration, access and preservation in one enterprise content environment.
SINCE 2006IBM FileNet partner
ECM / DMSEnterprise content and document management, connected through the CMIS standard.
Full lifecycleDesign, implementation, integration and long-term support for the live system.
Starting point
Paperless does not mean a collection of files.
From creation through use and signing to preservation, the document must remain a controlled business object.
Paper and scanned documents
Documents digitised from paper may only be available as images. Making them searchable and usable in business processes can require data extraction, validation and classification.
Custom connections
Many point-to-point links between core systems and document repositories.
Broken lifecycle
Composition, signing, validation and archiving live as separate processes.
Capabilities
Document management with signing and preservation built in.
ECM / DMS consulting
Information architecture, document classes, metadata, entitlements and lifecycle.
IBM FileNet implementation
Deployment, configuration, customisation, migration and enterprise integration.
Contum integration layer
Consistent access to IBM FileNet and other repositories supporting CMIS (Content Management Interoperability Services). Business applications use a common connection to work with documents.
Onboarding data integration
Link documents processed during onboarding and their extracted data to the customer dossier and enterprise content management system.
Document composition
Personalised documents and contract packages generated from enterprise data.
Support & RUN
Long-term application support, incidents, capacity, upgrades and continuous development.
Integration
The document is not a by-product. It is a central object of the process.
The ECM layer connects business data, generated or ingested documents, signing and preservation.
Business systems
Core, CRM, billing, sales, claims or customer portal.
→Composition and capture
Documents generated from enterprise data or received electronically, including documents and data produced during onboarding.
→Integration layer
Unified services for metadata, version, search, entitlement and document references.
→ECM / DMS
IBM FileNet or another enterprise content platform with workflow and records rules.
→Trust services
Signing API, validation, electronic signatures and Trusted Archiving.
Journey
The complete document lifecycle.
Every step has explicit metadata, entitlement, status and preservation rules.
Create or ingest
Generate from business data, scan from paper or receive digitally.
Classify
Document type, metadata, customer and case relationship, access rules.
Use
Workflow, view, approve, edit and manage document packages.
Sign and validate
Electronic-signature process, result and technical validation.
Preserve and dispose
Archive, access, audit, retention and end-of-life handling.
Use cases
Typical applications
Customer dossier
Contracts, declarations, identity evidence and communication in one view.
Paperless sales
Composition, on-site or remote signing and automatic filing.
Incoming electronic documents
Receive and classify electronic documents and related data, then deliver them to the business system.
Enterprise archive
A shared, scalable and governed content platform for many business systems.
Telecommunications and banking experience
We work with ECM environments managing complete customer documentation at Magyar Telekom and a major Hungarian bank, including conventional and electronically signed documents.
Delivery
Enterprise implementation and operations experience.
Contum’s focused specialist team is at home in large, complex, multi-year enterprise programmes.
Content and process discovery
Documents, sources, users, access, volumes and SLA.
Architecture and model
Classes, metadata, repository structure, workflow and integration contracts.
Migration and rollout
Platform, customisation, data quality, performance, test and cutover.
Support & RUN
Incident and problem management, releases, upgrades and continuous improvement.
Platforms and technologies
IBM FileNetContent NavigatorCMISContum Integration LayerSigning APITrusted Archiving
CONTENT QUESTION
Where does the digital document lifecycle break today?
We map content, business systems, signing and preservation in one shared architecture.
ECM consultation↗